Internal Communications

Two-way communications and engagement are vital for staff retention and achieving good performance from your employees, leaders and your organisation as a whole. As obvious as it may seem, it’s easy to overlook internal audiences in our haste to focus on what external audiences think about us.

You may already know where your internal communications need greater focus, or you may be keen to consider how you can do better in future.

Many clients come to us wanting help to improve their internal culture and guidance on building a strong external employer brand – key to this is providing you with impartial feedback on your current internal communications and identifying any issues. We can design a communications audit for your organisation that will identify what’s working well and opportunities for improvement.

We have helped many organisations set up successful internal communications programmes designed to inform and support their staff, help build a strong internal culture, and ensure employees understand their value and contribution to the success of the organisation.

News & Insights

Brewing up social goodness – a mystery campaign succeeds for Hummingbird Coffee

Working with two other agencies, Convergence helped devise a campaign for Hummingbird Coffee – the country’s leading specialty fresh coffee brand – where the first ‘teaser’ phase didn’t even mention the client.

Emma Maciaszek

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Tactical Communication Plan for complex organisation a rewarding challenge

Convergence Communications was pleased to work pro bono for the Banks Peninsula Conservation Trust (BPCT), a non-profit organisation that promotes the conservation and enhancement of indigenous biodiversity and sustainable land management on Banks Peninsula, Christchurch, New Zealand.

Steve Attwood

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Brewing up social goodness in Christchurch’s redzone

Convergence has had the privilege to assist Hummingbird Coffee in revitalising a section of Christchurch’s redzone. A year ago Hummingbird Coffee provided more than $60,000 to environmental green space experts The Green Lab to create a leading accessible sensory nature space in the city’s east – Te Kohanga Taiao Sensory Nature Play Park – which opened in June 2024.

Emma Maciaszek

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NZ Infrastructure shake up – Is a political compromise possible?

The Coalition Government has announced details of its National Infrastructure Plan envisaged to span a 30-year period¹. Our Government, Regulatory and Public Affairs specialist, Lisa-Marie Richan, explains how our Coalition Government may approach this and build trust across Parliament for all parties to feel they’ve been heard.

Lisa-Marie Richan (L-M)

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Shining a light on performance and learning through independent review

Convergence Strategic Consultant Dave Brash has both led, implemented, and reviewed a number of significant projects for central and local government including major transport and environment initiatives.

Dave Brash

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Bringing balance to a community discussion on mining

When TiGa Minerals & Metals announced in March 2023 that it intended to apply for resource consents for a minerals mine on the Barrytown Flats of the South Island’s West Coast, the company became concerned at what it perceived as the lack of balance in the public discussion through local news and social media.

Steve Attwood

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The next 100 days: How will government reforms affect your business or organisation?

The National Party has long considered itself the ‘party of business’ with a sharp eye on economic wellbeing and productivity. However, following New Zealand First and Act negotiations, the new National-led coalition government demands quickly enacted reform and it needs to deliver huge swathes of replacement legislation and policy change.

Lisa-Marie Richan (L-M)

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